Collections
Agentic collections — reduce DSO without damaging relationships.
Common pain points.
The recurring issues we see in this function — on every client, in every region.
Dunning sequences are one-size-fits-all
Promise-to-pay tracking falls through the cracks
Collection teams work from stale data
No prioritization — everyone gets chased the same way
Key capabilities.
Configurable, composable, and consistent — built into the Order-to-Cash platform.
Segmented collection strategies
Different playbooks for enterprise, SMB, and at-risk accounts.
Promise-to-pay tracking
Commitments tracked, escalated, and closed out.
Omnichannel outreach
Email, portal, and phone touches — coordinated and logged.
Risk scoring
Customer risk and priority surfaced on every worklist.
What this unlocks.
Directional outcomes observed in operating deployments. Magnitude depends on workflow maturity, process design, data quality, automation scope, and user adoption.
DSO reduction
Cash released by prioritizing the right accounts, the right way.
Better customer relationships
Fewer over-chased accounts; fewer missed commitments.
Collector productivity
More resolutions per collector per day.
Agents draft contextual collection touches, score accounts on payment likelihood, and sequence outreach so collectors focus on the accounts where human judgment moves the needle.
Works best alongside.
Deepen coverage across the Order-to-Cash value stream.
Accounts Receivable
Accounts Receivable (AR) automation — AI-powered cash application, remittance parsing, aging analysis, and deduction management.
Customer Reconciliation
Customer statement reconciliation — deduction tie-out, dispute workflows, and audit confirmation support.
Cash Flow Visibility
Live cash flow visibility and forecasting — bank-synced positions, direct-method forecasting, scenario modeling, and intercompany/FX transparency.
See the platform
work on your numbers.
Start with a 20-minute walkthrough, or model the value yourself with our Finance Transformation Value Assessment.